All staff who provide direct support services are required to have a high school or G.E.D., reliable transportation including insurance, CPR certificate, First Aid certificate, training in Client Rights, and unusual incident reporting,
Before working with a consumer, all staff are required to complete job shadowing which includes observing experienced staff working with the consumer, documentation, and training both general and specific provided to the individual consumer. As a part of job shadowing, staff are required to review the consumer’s ISP and observe an experienced staff providing services.
Each month, staff are required to attend staff meetings which will provide additional training which may be on general or specific consumer related topics. Staff working with consumers who require assistance with medication must successfully complete a 14-hour course and hold a state certificate for Medication Administration. Annually, certified staff must complete ongoing 2-hour update. Staff working with consumers who have insulin dependent diabetes or require feeding through a g-tube must also complete a 4-hour course to be certified to provide this support. If the consumer receives specialized services from ancillary professionals such as a Speech Therapist, Physical Therapist, or Occupational Therapist, staff working with those individuals receives training in implementing carry-over programs.