Staff have a high school diploma or a G.E.D, a valid driver’s license with proof of insurance, CPR certificate, and First Aid certificate. Many staff have completed a 14-hour Medication Administration course and have a State issued Level One Certificate. When needed, some staff have completed additional medication administration training and certification requirements to assist with people who have g-tubes or are diabetic and dependent on insulin injections. Staff are required to complete a minimum of 8 hours of training annually on a variety of topics which relate to their job.
If you have a problem with staff, you can call the staff’s supervisor, the district manager, or the office to discuss your concerns. We want to know as soon as possible if you are having any problems with staff. We will work with you to resolve your concerns.
Your health and safety is our primary concern. We carefully interview and screen all new staff by completing Background check, a driving record check and checking references. Staff are required to be current in CPR and First Aid. Most staff have completed a fourteen hour training on medications. Each staff is required to complete a minimum of 8 hours of on-going training annually and attend mandatory staff meetings. Staff have 24-hour emergency access to their supervisor as well as other staff in the company through beepers and cell phones.