Quality Supports People Need

  • What We Do

    IHS Services, Inc. is an Ohio-based company that provides support services to people of all ages in our community. We provide: I/O Waiver Services, Level 1 Waiver Services, Supported Living Services, Passport Services, and Private Pay Services.

  • Our Mission Statement

    IHS Services, Inc. is dedicated to facilitating a high quality of support services to enable individuals to make life choices through living, working, and community options.

  • Philosophy

    The philosophy of IHS Services, Inc. holds to the basic tenet that every human being has the right and freedom to live as independently as their capabilities allow. With this thought in mind, individuals require many kinds of assistance in their homes. IHS is committed to serving the individual in the least intrusive manner as […]

  • Management Philosophy

    IHS Services, Inc. finds that the Chain of Support is the most effective method of management for our agency. This emphasizes the team approach, which is at the heart of everything IHS does. Within this chain of support the IHS team is able to provide the varying expertise that each member of the team has […]

As We Move Forward: How Do You Respond to Anxiety?

RelationshipsThe way we respond to stress and anxiety can give us a lot of information about how we function in relation to other people. In these situations, where you seem to be out of control and have no solution in sight, do you feel helpless or hopeless? That might sound like a very simple distinction, but it actually says a lot about the coping mechanisms we have available when we feel overwhelmed.

The helpless person tends to see himself/herself struggling against others, against outside forces against who we see ourselves as unable to prevail. There is a blame orientation to this thinking in which someone else is responsible for what I am experiencing. If only I were strong enough, powerful enough, smart enough, etc, to be victorious, I would win. I would succeed. I would no longer be helpless.

Life for the person who experiences frustration as helpless is always a battle against others. There is a basic assumption among people who view life this way that life is a competition. Success and relationships are viewed in terms of how we are doing compared to others.

People who experience frustration as hopelessness tend to see themselves as the reason for the failure that led to the anxiety or frustration. They believe that if somehow they had been better, smarter, more capable, things would have turned out differently. People with an orientation towards hopelessness blame themselves rather than others when things do not go well.

Blame TypesThe helpless person can be said to operate out of a mindset of outward blame, while the hopeless person is seen as using inward blame. A helpless person can be depicted as flailing and yelling in all directions, aggressively attacking whoever or whatever out there is causing the misery they are experiencing. While not alone, the helpless person can often be feeling very lonely.

The hopeless person can be pictured as standing, sitting or lying, drawn in on him/herself, totally isolated because no one else is responsible for the frustration and anxiety of the moment.

In the words of a pop-culture expression of psychology in vogue a number of years ago, the helpless person would say. “I’m OK–You’re NOT OK,” while the hopeless person would reply,”I’m NOT OK–You’re OK.”

These examples of helpless and hopelessness are oversimplifications, but they do give us basic tools to begin to look at how we relate to others and to begin to understand why some of our relationships go in the directions they do. Are you a helpless or a hopeless person in terms of responding to extreme anxiety and frustration. Is “it” someone else’s fault or yours? You might want to have a conversation with a few people close to you to be sure you understand your orientation. It may not be easy to determine.

ConversationI believe every insight we gain in how we interact with others can be helpful in our personal growth. Helplessness and hopelessness are neither bad or good. They just tell us a little bit about the amazing person we are. Happy discovery.

-David C. Bloom,
CEO of IHS Services, Inc.

If you would like to receive new As We Move Forward posts, please subscribe to the As We Move Forward mailing list by clicking here. I release entries on a bi-weekly basis.

As We Move Forward: How Do You Get Your Message Across?

StoreRecently, I was in a computer store at a mall. I was there to check on the condition of the battery in a cell phone. I was met at the entrance by someone from the store, asking me if I had an appointment. When I said I did, he verified the electronic check in process and told me someone would be with me momentarily. I was led from place to place by people who had a great deal of technical competence and who kept asking for data which they entered into their electronic device. After a while, and after repeatedly looking at their electronic device, the person told me what was going to happen, how long it would take to do what they were prepared to do, and what it would cost me to do it. I agreed to the terms they outlined, and they walked away to do whatever they do when they go behind the doors to the work area. At the specified time, I returned, and we completed the transaction, after which I left.

I left the store, glad to have my phone working again, but aware I had been a very passive participant in the communication that had just taken place. My role in the process seemed limited to physically bringing my phone in, listening and responding to the questions directed to me and taking my phone away once it was over.

How many times have you seen people in a public setting, such as a restaurant, where everyone at the table was engaged in some activity that involved use of an electronic device. Those participating could have been playing a game, texting, emailing instant messaging with someone across the country or in the next room. Regardless, there was virtually no communication taking place among the people seated around the table.

Conversation DistractionThink about what happens in most of the communication you are involved with. How much do you share with those with whom you are communicating about what is going on in your life or theirs? Maybe you are someone who does not have much use for “small talk,” casual conversation without a particular agenda. Perhaps you simply don’t know or have forgotten how to do this.

Think of the last time you were acutely aware that someone had really been listening to you. What was going on in the conversation that took place? Would it surprise you to realize that “you” were probably the topic of that communication where you really felt listened to? Someone asks how you are doing and probes to hear more than just, ”Fine.” Has anyone ever asked you what your dreams are? Have they taken the time to really listen?

ListeningIn real communication, we take our feelings, thoughts and intentions public and risk sharing them with another person, who filters our words through their own feelings, thoughts and intentions. It takes time and work to have that kind of communication with someone else. A simple exercise is to ask someone something and keep asking them until you have a sense you really understand what they have told you. Then ask them if you have heard what they were trying to say.

Why not try this with someone. See if you don’t enjoy listening almost as much as they enjoy being listened to.

-David C. Bloom,
CEO of IHS Services, Inc.

If you would like to receive new As We Move Forward posts, please subscribe to the As We Move Forward mailing list by clicking here. I release entries on a bi-weekly basis.

As We Move Forward: Be Specific – The Secret to Effective Decision Making

ChoicesDo you find it difficult making decisions? Many people get to the point of deciding to take all the valuable information they have been accumulating and find themselves frozen at the point of taking the first step in any direction. Frustration over decision making can occur at many levels in life. How often do you approach the choice of where to go to have a meal only to be frustrated at picking a restaurant. Some people have this difficulty in settling on a vacation destination.

It seems that young people seeking to find a career–their calling in life–are faced with an almost infinite number of choices. How do you decide what you want to “be” when faced with the knowledge that you can “be”nearly anything you set your mind to. It is easy to find periods in history when the course of one’s life was largely dictated by the circumstances surrounding one’s birth.

Creativity“Decision making is the specific executive task” – Peter Drucker. That does not mean that only executives make decisions. It does set decision making apart as an act of creativity. A decision marks a turning point. Something changes as the direct result of a decision. Another way of saying this is there are consequences to every decision. One thing is selected. Another is not.

Do you make decisions based solely on the effect the decision will have on you, or do you thoroughly evaluate the effect the decision you are contemplating will have on others? Do you make decisions that are consistent with your values, your mission, your passions? What do your decisions say to others about your beliefs?

“Your life changes the moment you make a new, congruent, and committed decision” – Tony Robbins. Even to decide to do nothing involves a decision. If we begin to view decisions as a set of simple acts, designed to trigger a particular behavior or pattern of behavior, we can begin to take responsibility for every decision we make. The good news is we do not have to make every decision over and over. The only time we have to do that is when we realize we have made a decision or series of decisions that are not consistent with all the things we know about ourselves.

Small Decisions“Change is the end result of all true learning. Change involves three things: First, a dissatisfaction with self — a felt void or need; second, a decision to change to fill the void or need; and third, a conscious dedication to the process of growth and change — the willful act of making the change, doing something” – Leo Buscaglia. So, consider decision making as one of your basic tools. Start small with simple decisions, easy to carry through on. Like any tool, practice improves competence. Make decisions every time the opportunity presents itself.

Don’t be afraid of making a decision you will have to change. That is how we learn. “Once you make a decision, the universe conspires to make it happen” – Ralph Waldo Emerson. Emerson’s sentiments may sound lofty, but there is something to be said for the fact that decisions lead to outcomes. Don’t dwell on decisions. “All my life, whenever it comes time to make a decision, I make it and forget about it” – Harry S. Truman. As President, Truman faced some overwhelming obstacles. His decisions impact the world through the present. Decide and move forward is good advice. I want to end with a quote from famous motivational speaker Tony Robbins concerning making decisions.

Crossroads“You are now at a crossroads. This is your opportunity to make the most important decision you will ever make. Forget your past. Who are you now? Who have you decided you really are now? Don’t think about who you have been. Who are you now? Who have you decided to become? Make this decision consciously. Make it carefully. Make it powerfully” – Tony Robbins. Make decisions, and enjoy the process!!

-David C. Bloom,
CEO of IHS Services, Inc.

If you would like to receive new As We Move Forward posts, please subscribe to the As We Move Forward mailing list by clicking here. I release entries on a bi-weekly basis.